Cancellation policy

Order Cancellation

Placement of an order does not constitute acceptance. A binding contract is formed only when the Goods are shipped or DISCO32 confirms the order in writing. DISCO32 reserves the right to refuse or cancel any order at its sole discretion, including but not limited to orders flagged for pricing errors, inventory shortages, suspected fraud, or suspected use of freight forwarding services.

Pre-Order Cancellation

All pre-orders are final and cannot be canceled. Pre-order items are clearly identified at checkout and in the cart. Pre-order items may have extended lead times. Contact help@disco32.com for estimated delivery dates.

Credit Terms and Suspension

Payment is due at the time of purchase unless DISCO32 has extended written credit terms to the Buyer. Where credit terms have been agreed (e.g., Net 30), payment is due within the agreed period from the date of invoice. Late payments are subject to a service charge of 1.5% per month (18% annually) on the outstanding balance, or the maximum rate permitted by North Carolina law (N.C. Gen. Stat. § 24-1), whichever is less.

DISCO32 reserves the right to suspend or cancel orders and revoke credit terms for any Buyer with an overdue balance.

Freight Forwarding Orders

When DISCO32 identifies a forwarding service on an order, the Buyer will be notified by email and given the option to cancel the order for a full refund before shipment. The order must be canceled before it ships. Once the order has shipped, the cancellation window is closed. Processing times vary.

DISCO32 reserves the right to cancel any order identified as using a forwarding service at its sole discretion.

Export Compliance Cancellations

DISCO32 screens orders against the OFAC Specially Designated Nationals (SDN) list and other restricted party lists. Orders flagged for sanctioned destinations or denied parties will be canceled and reported as required by law.

For complete terms, see our Terms and Conditions.

Updated: March 2026